The Road to Ardencote
The Prime Minister announced England’s Road map to recovery on 22nd February, and we are absolutely delighted to publish our Ardencote Road to Recovery.
Step 1: 29th March 2021
Ardencote Golf and Ardencote Tennis will re-open to Members and the General Public.
Step 2: 12th April 2021
Ardencote Leisure to re-open to Members - All facilities except the Steam and Sauna Rooms will be available. (Link to Leisure Members page)
The Brasserie Bar will be open to serve hot/cold drinks only from 11am – 7pm daily. Table Service will be in operation with customers seated outside on our Sunlit Terrace and Grounds.
Step 3: 17th May 2021
Ardencote Hotel will fully re-open, with new updated packages for Summer 2021.
The Brasserie Bar & Restaurant will be open for guests to drink and dine indoors.
Please note: Social Distancing Guidelines will still be in place
Step 4: 21 June 2021
If all of the above phases go according to plan, all restrictions will be lifted and Ardencote will return to firing on all cylinders.
Please note that the above 4 steps are subject to changes and as always, we will follow the Government guidelines.
The Ardencote Team will continue to work tirelessly to ensure that the Hotel and Facilities are in the best possible condition upon re-opening.
Our Reservations Team are now taking enquiries via email, and whether you are looking for Spa, Golf or Leisure Breaks, Conferences or Weddings, we are looking forward to welcoming everyone back to Ardencote.
Our team and our guests
In these challenging times, we are immensely appreciative of the support from our loyal guests, and the hard work and dedication of our team.
Ardencote will continue to take all of the necessary measures to keep everyone safe and we will communicate any updates and policies via our website, email and social media.
Your booking at Ardencote
If you are due to visit us before the 17th May 2021, our team have started to contact guests in arrival date order. We aim to contact all guests a minimum of 7 days prior to arrival.
In the meantime we have put together some basic guidance that we hope will be of assistance:
Our Reservations Team will be in touch to discuss your options soon. Existing individual bedroom reservations can be postponed and re-booked within a 12 month period, or if you are unable to provide a new date at this time, your money will be placed in to a holding account for you to confirm a new date within 12 months.
If you have a direct booking for a spa day or spa treatment, your booking can be postponed and re-booked within a 12 month period, or if you are unable to provide a new date at this time, your money will be placed in to a holding account for you to confirm a new date within 12 months.
Third Party Reservations
If you have booked a bedroom, golf or a spa experience via a third party website such as Booking.com, Spabreaks.com, Your Golf Travel, Secret Escapes, SpaSeekers, Treatwell etc then please contact them directly in the first instance.
If you have an upcoming event, your event co-ordinator will be in touch as soon as possible, please bear with us.
High Enquiry Volumes - Please be Patient
Should you need to contact us, please do so via email. As you can expect, we are experiencing a high volume of enquiries and ask for your patience at this time.
If you would like to speak to one of our team, you can contact the relevant Department using the following e-mail addresses:
General Enquiries: firstname.lastname@example.org
Hotel Bookings: email@example.com
Leisure Members: firstname.lastname@example.org
Day Spa / Treatments: email@example.com
Event Bookings: firstname.lastname@example.org
For the latest UK Government advice, visit: https://www.gov.uk/coronavirus
The Ardencote Team